This automation includes:
- Forms that can be imbedded in your website that people will use to submit their requests and complaints
- Work-flow to automatically stage requests/complaints to the appropriate person
- Logs and bring-ups to help ensure you meet timeliness and audit obligations
- Prompts to ensure your people who will respond to a request/complaint take the actions the Privacy Act requires, based on the decisions they make
- User-friendly design with prompts, drop-downs, checklists and validity checks
- A dataset that can be used for producing management information reports
Note: If your Microsoft 365 licence includes Power BI Pro/Premium, for an additional $500+GST we will produce automated management reporting that includes operational statics and performance metrics.